Fronius Technical Alert - 04/09/2017

Fronius Solar.web - unable to view archive data as of September 1

Dear Fronius customers, 

due to technical difficulties, Fronius Solar.web is not displaying the inverters' archive data as of 1st September 2017. This has affected both the Fronius Solar.web web browser and mobile app. 

As a result, you may have noticed that you are able to view your inverter’s instantaneous generation values but unable to view energy production values as of 1st September. Due to the time zone difference between Fronius International (Austria) and Australia we are currently unable to guarantee an exact time frame to resolve this issue.

This issue is being treated in the highest priority and we are working to resolve this as quickly as possible. 

We sincerely apologise for any inconvenience caused and appreciate your patience. 

Regards
Fronius Australia

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Sent by email to Driftwind Electrical 04/09/2017