Sharp inverters

The Sharp JH1600E is a 1.6kW inverter sold between 2012 and 2013 in Australia by Sharp Corporation,

If your inverter is less than 5 years old, there’s a good chance you still have warranty (assuming the manufacturer is still in business).
Not sure if the inverter is faulty, or if it is actually reporting a fault elsewhere in your solar system?

See below for the error codes recognized with your Sharp inverter/solar system.

If you are still unsure call us to see if we can help you over the phone, or book in a Solar Health check.
You could save big $$$’s with one of our Solar accredited teams expert appraisal. 
If you believe that your Inverter may be subject to an Insurance claim please contact us on 07 3274 4365 and advise us of the details

SHARP inverter manual

COMMON SHARP ERRORS

FAULT CODE	DESCRIPTION	REMEDY
F-00	Utility over-voltage	If the AC isolator and the solar supply main switch located in the meter box are on, the problem could come from the AC fuse. If the fault appears intermittently, it is indicative of a high grid voltage issue (exceeding 255V), and shall be reported to the power distributor. However, if it is a constant error, the inverter needs to be replaced. To find out what the problem is and how to address it, contact Solargain for a solar maintenance service.
F-01	Utility under-voltage	If the isolator and the solar supply main switch located in the meter box are on, the problem could come from the AC fuse. We recommend you book a system health check. Please note there will be an additional $20 charge.
F-02	Utility frequency over	If this fault is intermittent, it needs to be lodged with the power distributor as a frequency issue.
F-03	Utility frequency under	If this fault is intermittent, it needs to be lodged with the power distributor as a frequency issue.
F-06	Anti-islanding (frequency over)	We recommend you book a health check in order to have an electrician conduct anti-islanding tests.
F-07	Anti-islanding (frequency under)	We recommend you book a health check in order to have an electrician conduct anti-islanding tests.
F-08	Miss utility synchronal lock signal	If the solar supply main switch located in the meter box is on and there is power to all three phases of the house, then there may be a power distributor issue. We recommend that you contact Solargain to book a health check.
F-09	Frequency abnormal (50<->60Hz)	If this fault is intermittent, it needs to be lodged with the power distributor as a frequency issue.
P-11	Solar Panel array over voltage (>320V)	If this is happening in the midday, then it simply means that the wattage is peaking. If its occuring constantly, including early morning or late afternoons, then there may be a fault. Contact Solargain for a system health check.
E15 -> d-15	Relay sticking	This fault, usually intermittent, often precedes a d-27 error, which can mean the beginning of a terminal issue. Your inverter may be eligible for warranty replacement.
E16 -> d-16	Communication error	This could mean that the inverter has connected in the wrong order. Follow the manual shutdown procedure o reset the inverter.
E17 -> d-17	Aux-power abnormal	Your inverter may be eligible for warranty replacement.
E18	Ground fault	If your inverter shows a Ground fault, you will need to book a health check in order for technicians to conduct tests on your isolators. If the fault is found to have been caused by a surge, it will need to be claimed through home insurance.
d-20	Temperature sensor broken	Your inverter may be eligible for warranty replacement.
E21 -> d-21	Output over current	The first step is to reset your inverter. This model is hardwired, so you will need to hold the select button near the screen down for 5 seconds before you can perform manual shutdown procedure. If this does not solve the problem, then the fault is not warrantable, as it must have been caused by a surge. As per Sharp, “the d-21 fault is caused by excessive voltage transients on the input or output of the inverter. It is highly likely that an external factor such as Lightning or Power surge on the Grid is the root cause of this issue. These type of faults may be covered by Domestic Home Insurance.” Solargain can help you write a letter to your insurance company in order to find out whether a replacement would be covered.
E22 -> d-22	DC offset over rating	Your inverter may be eligible for warranty replacement.
E23 -> d-23	Fin high temperature	Your inverter may be eligible for warranty replacement.
E26 -> d-26	DC/DC converter abnormal	Your inverter may be eligible for warranty replacement.
E27 -> d-27	Relay open	As per Sharp, “the d-27 fault is caused by excessive voltage transients on the input or output of the inverter. It is highly likely that an external factor such as Lightning or Power surge on the Grid is the root cause of this issue. These type of faults may be covered by Domestic Home Insurance.” Solargain can help you write a letter to your insurance company in order to find out whether a replacement would be covered.
E28	DC bus voltage abnormal	Your inverter may be eligible for warranty replacement.
d-40	EEPROM abnormal	Your inverter may be eligible for warranty replacement.
	Inverter dead	If the isolators are on, the inverter needs to be replaced.

If you are still unsure call us to see if we can help you over the phone, or book in a  Solar Health check .
You could save big $$$’s with one of our Solar accredited teams expert appraisal. 

If you believe that your Inverter may be subject to an Insurance claim please contact us on 07 3274 4365 and advise us of the details.

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