Clenergy inverters

Clenergy inverters came standard with a 5 year warranty however Clenergy do not cover removal and installation of the replacement unit, nor do not cover the freight costs of sending the faulty unit back to them, so even if your inverter is covered under warranty it’s going to cost you money to get fixed. It may be best to spend good money on a new inverter with a 10 year Warranty such as a Fronius.

If you are still unsure call us to see if we can help you over the phone, or book in a Solar Health check.
You could save big $$$’s with one of our Solar accredited teams expert appraisal. 
If you believe that your Inverter may be subject to an Insurance claim please contact us on 07 3274 4365 and advise us of the details

COMMON CLENERGY ERRORS

Error Message What It Means
No Utility Grid voltage is not detected
PV Over Voltage PV voltage is too high
DC Bus High Internal DC bus voltage is too high
DC Bus Low Internal DC bus voltage is too low
Over Temperature Internal temperature is too high
Grid Fault Grid voltage or frequency is out of range
Device Fault Internal fault with inverter circuits
Isolation Fault PV panel ground isolation problem
Impedance Fault Grid impedance fault (or grid disconnected)
Ground I Fault Grid output ground leakage current too high
Relay Failure Grid output relay failure
DC INJ High Grid DC injection too high
Ref 2.5V Fault 2.5V reference voltage internal circuit fault
DC Sensor Fault Grid DC current sensor internal fault
GFCI Fault Ground Fault Current Interrupt fault
Sci Fault Internal Master/Slave communication fault
Consistent Fault Internal Master/Slave value mismatch fault
CPU Ver Mismatch Internal Master/Slave firmware incompatible
EEPROM Fault Internal non-volatile memory fault
Grid V Mismatch Internal Master/Slave grid voltage mismatch
Grid F Mismatch Internal Master/Slave grid frequency mismatch
Grid Z Mismatch Internal Master/Slave grid impedance mismatch
GFCI Mismatch Internal Master/Slave ground fault value mismatch
DC Curr Mismatch Internal Master/Slave grid DC current mismatch
If you are still unsure call us to see if we can help you over the phone, or book in a  Solar Health check .
You could save big $$$’s with one of our Solar accredited teams expert appraisal. 

If you believe that your Inverter may be subject to an Insurance claim please contact us on 07 3274 4365 and advise us of the details.